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Rank & refer

Review & Referral Engine

The leak it fixes: happy customers never get asked, Google review count stalls, and rank slips. What's installed: a post-job automation triggered from your FSM that sends a timed review request via SMS with smart routing (happy → Google, unhappy → private feedback form to you first), plus a referral ask sequence 30 days later.

$1,200 install · $200/mo

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What exactly does the Review & Referral Engine do?

It sends a timed SMS review request after every finished job, routes happy customers to Google and unhappy ones to you privately first, then follows up with a referral ask 30 days later.

  • Post-job SMS review requests, timed for response
  • Smart routing: happy customers to Google, complaints to you first
  • 30-day referral ask sequence
  • Monthly review velocity report

How much does it cost, and how fast can I go live?

$1,200 to install and $200 a month after that. The install runs 5 business days, guaranteed in writing.

Install$1,200
Monthly care plan$200/mo
Timeline5 business days, guaranteed
Founding-client pricing. We're onboarding a limited first cohort. Fixed price, fixed scope, and direct access to the builder.
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Often included in the Full Back Office bundle. See all four core installs →

Illustrative walkthrough

What a day with QuietWork looks like

A simulated example of what this install handles after the jobs are finished.

A day of finished jobsSimulated example

Simulated example. Illustrative entries showing how the workflow behaves — not a record of any company's activity.

  • After the jobReview requested. A completed job triggers a timed review ask by text, with happy customers routed to Google.
  • RoutedComplaint caught privately. An unhappy reply goes to the owner on a private form instead of onto Google.
  • 30 days laterReferral ask sent. The same customer gets the follow-up nudge, and no one had to remember.
Nobody was hired to send any of it.

Common questions

Frequently asked questions

Straight answers, no sales spin.

How does it decide who gets sent to Google vs. not?

Smart routing based on sentiment: happy customers go straight to a Google review link, unhappy ones are routed to a private feedback form to you first.

When does the review request go out?

A timed SMS goes out automatically after each job, triggered straight from your FSM once it's marked complete.

What about referrals?

A separate referral ask sequence follows 30 days after the job, so past customers get a nudge without anyone having to remember.

Will I see how it's performing?

Yes. A monthly review velocity report shows how many requests went out and how review count is trending.

How long does install take?

5 business days from kickoff to go-live, guaranteed in writing.

What's the ongoing cost?

$200/mo for the care plan: monitoring, fixes, and tuning included.

Does it pair with other installs?

Yes. It's one of the four installs in the Full Back Office bundle: $5,900 install (save $800) and $1,300/mo for all four.

Can I cancel anytime?

Yes, no contract. Cancel anytime. The automation keeps running, it just goes unsupported without the care plan.

How do I get started?

Book a fit call. We'll confirm your stack matches the install spec, and we'll walk you through exactly how a review request goes out.

Book a fit call

Fixed price published above. If your stack doesn't fit, you'll know before paying anything.